Cookies and Privacy Policy

Cookies & Privacy Policy

We respect the privacy of all users and are committed to ensuring that your personal data is protected. This policy outlines the types of information we collect, how we use it, and how we safeguard it.

1. Information We Collect

We may collect the following types of personal data:

• Personal Identification Information: Such as name, email address, contact number, and other data provided through our contact forms or sign-ups.
• Usage Data: Information regarding how you interact with our website, including IP address, browser type, device identifiers, and pages visited.
• Cookies Data: Data collected through cookies and other similar technologies to help improve our services.

2. How We Use Your Information

• To Provide and Improve Services: We use your data to maintain and enhance our services.
• Communications: We may use your contact information to respond to inquiries, offer customer support, or send updates about our services.
• Analytics: To analyse usage data for site improvements and better understand how users interact with our website.

3. Data Sharing & Disclosure

We do not sell or lease your personal data to third parties. We may share your data with trusted partners solely for the purpose of performing tasks on our behalf, such as website hosting, analytics, or customer support, and they are required to maintain your confidentiality.

4. Security Measures

We implement standard security protocols to protect your data from unauthorised access, alteration, or misuse. Despite our efforts, no method of data transmission over the Internet is entirely secure.

5. Your Data Protection Rights

Depending on applicable data protection laws, you may have the right to:

• Access your personal data
• Correct or update incorrect data
• Request the deletion of your data
• Object to the processing of your data in certain circumstances

To exercise these rights, please contact us using the information provided below.

6. Contact Information

For questions or concerns regarding this privacy policy, please contact us at support@harperagency.io.

Cookies Policy

Our website uses cookies and similar technologies to collect information that helps us provide the best possible experience for our users.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us improve the functionality of the website, remember your preferences, and gather analytics data.

2. Types of Cookies We Use

• Essential Cookies: Necessary for core website functionality.
• Performance Cookies: Help us understand how visitors use our website.
• Functionality Cookies: Remember user preferences for a personalised experience.
• Advertising Cookies: Used to deliver relevant ads based on user interests.

3. Managing Your Cookies

You can manage your cookie preferences through your browser settings. Blocking cookies may impact certain website features.

4. Third-Party Cookies

Some third-party services, such as analytics providers, may place cookies on your device. We recommend reviewing their respective privacy policies.

5. The Cookies and Storage This Site Sets

This section describes what this website actually stores on your device, so you can see how the general categories above apply here.

• Consent choice: When you answer the cookie panel, your choice is saved in your browser’s local storage under the name hpConsent. The panel offers two things separately, and you can take one without the other: Analytics, and Marketing. “Accept all” takes both, “Choose” takes whichever you tick, and “Decline” takes neither. It is not a cookie, it is never sent to us or to anyone else, and it stays until you clear your browser data. You can change it at any time with the “Cookie settings” link in the footer.
• Analytics cookies (only if you accept Analytics): Accepting loads Google Tag Manager, which runs the analytics tags in Harper’s container - Google Analytics. Google Analytics sets the cookies _ga and _ga_* to tell returning visitors and sessions apart; both last up to two years. Google’s use of this data is described in Google’s privacy policy. If you refuse both categories, or never answer the panel, nothing from Google is loaded at all and no analytics cookie is set. Refusing Analytics later stops the analytics at once, and the tag is not loaded on any later page.
• Marketing cookies (only if you accept Marketing): Accepting Marketing allows us to load Google Ads conversion tracking and the Meta Pixel through the same container, so that we can tell which of our advertisements brought you here; refusing it means neither may run. Google Ads sets _gcl_* cookies, and the Meta Pixel sets _fbp and _fbc; both last up to around three months. Google’s and Meta’s own use of that data is described in their privacy policies. If you take Analytics without Marketing, advertising storage stays refused and neither is loaded. Withdrawing deletes those cookies as described above.
• Functional storage (no consent needed, nothing personal): the site remembers for the length of your visit that you closed the “Book a call” message and, on the client onboarding questionnaire, that you entered the access code. The questionnaire also saves your answers about your business on your own device as you type, for up to seven days, so you can come back and finish; your name and contact details are not saved, that copy is deleted when you submit, and your consent tick is never saved.
• Third parties you choose to use: The Book a call page embeds Calendly’s scheduling tool, which sets its own cookies (Calendly, and its providers Stripe, Google reCAPTCHA and OneTrust) under Calendly’s privacy policy. Client testimonial videos come from YouTube’s privacy-enhanced player and load only when you press play. The onboarding questionnaire is delivered to us by Formspree under Formspree’s privacy policy. The ROI calculator’s “Download these figures” button asks for your email address before it prints, and sends that address to us the same way, along with the figures you modelled on the page, so that we can follow up; the page itself is then printed by your own browser, and nothing is loaded from Formspree unless you press that button.

Changes to This Policy

We may update this Cookies & Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Last updated: October 2026